Air Doctor - Travel in comfort.

Don't waste time when you get sick abroad. With our new Air Doctor app, you can quickly find a local doctor. Find out what's on offer and book a free appointment directly. No matter whether with a general practitioner or a specialist. The costs are settled directly via Air Doctor within the scope of your insurance.

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Your benefits with the app

  • Find medical help worldwide.
  • Global network of certified physicians of all specialties.
  • Book appointments online - when and where you want.
  • Telemedicine, home visits or on-site treatments.
  • Direct billing via the app.
  • Multilingual.
  • Easy to use.

It's that simple

With your insurance confirmation, you will receive an email with a link to unlock Air Doctor. Please note that use of the app is currently only available to insured individuals who enrolled after November 9, 2022. Follow the instructions. Only a few steps are required:

  1. Download the app.
  2. Fill out and send the application.
  3. Air Doctor immediately checks the scope of insurance.
  4. Now you will be unlocked and receive a confirmation email.
  5. Log in to the app.
  6. You can start using Air Doctor immediately.
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Air Doctor helps: simple, worldwide and cashless

Air Doctor is an online appointment service that helps you quickly find local medical help. Specialists or general practitioners from 61 countries are available to you via the app. The doctor's visit is cashless for you and without out-of-pocket expenses. Billing with the insurer is uncomplicated via the app. Use Air Doctor when traveling for outpatient treatment for new and unexpected illnesses. In urgent emergencies, please continue to dial our emergency numbers.

Do you require advice?
If you have any questions, please feel free to contact us:

Phone: +49 2247 9194-977


Mon-Fri: 8 am to 6 pm

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