Air Doctor app

Medical assistance worldwide with the Air Doctor App. Free of charge for PROTRIP-WORLD customers.

Feeling ill and need an appointment with a doctor? Use the Air Doctor app - at no extra cost to you, of course. Book a free appointment directly in the app! No matter whether it's with a general practitioner, a hospital or a specialist. All outpatient examinations can be booked via the app and you no longer have to pay in advance: The costs are settled with us directly via Air Doctor within the scope of your insurance.

  • Find medical help anywhere in the world.
  • Global network of certified doctors of all specialties.
  • Book appointments online - when and where you want.
  • Telemedicine, home visits or on-site treatments.
  • Direct billing via the app.
  • Multilingual.
  • Easy to use.

What the app can do

Simple and fast doctor search with direct appointment allocation

You can use this app to make appointments with one of more than 20,000 doctors worldwide within a few minutes or simply use telemedicine.

No more prepayment thanks to direct billing with the doctor

With the Air Doctor app, the issues of paying in advance when visiting a doctor abroad or submitting bills are a thing of the past. The doctor then bills us directly - guaranteed.

Speciality and language freely selectable

Through the app, you can easily choose the right specialist, where available, who speaks a language you understand.

It's that simple

With your insurance confirmation, you will receive all the information on how to use the Air Doctor app.

Registration in four steps: 

  1. Log in to Air Doctor. 
  2. Enter your insurance number. 
  3. Air Doctor immediately checks the insurance coverage.
  4. You will be activated and can use Air Doctor immediately. 

Note for smartphone users: 

If you have not yet installed the Air Doctor app, you can download it during the registration process. Alternatively, you can also use the web app.

Air Doctor helps: simple, worldwide and cashless

Air Doctor is an online appointment service that helps you quickly find medical help locally. Specialists or general practitioners from 61 countries are available to you via the app. Your visit to the doctor is cashless and without out-of-pocket expenses. Billing with your insurer is uncomplicated via the app. Use Air Doctor when travelling for outpatient treatment for new and unexpected illnesses. In urgent emergencies, please continue to dial our emergency numbers.

Emergency numbers