DR-WALTER provides you with a piece of security

Traveling often brings insecurity - no matter whether it is for business or private reasons. Therefore DR-WALTER customers are now given a safety app: MY-SAFETY-APP 2 provides you with extremely helpful functions on your smartphone: immediate emergency help and medical advice around the clock, worldwide. Important safety warnings, local messages in real time, as well as an easy-to-use management system for your important insurance and travel documents, with which you can easily send refund applications directly to your insurer so that they can be processed as quickly as possible. You can use this service free of charge for one year.
Detailed information about the security app and its features can be found on MY-SAFETY-APP 2.

The app:

  • New! 24/7 immediate help in emergencies, around the clock, worldwide
  • New! Telemedicine: Medical live consultation, via video, chat or telephone
Medical live consultation via MY-SAFETY-APP

    MY-SAFETY-APP 2 offers a 24/7 telemedical service. In case of illness, qualified personnel and doctors take care of your health issues around the clock. Make an appointment. In this case you will receive a confirmation of the appointment by e-mail, in which you will also find a link. With this link you can join the live consultation on the agreed date. One of our medical specialists will then advise you live - there is a mutual video and audio connection.
  • 24-hour immediate help - medical advice
    If you need quick medical advice, our specialists are available to you around the clock via chat. You can start a medical chat consultation directly via the app.
  • New! Simple submission of medical bills, management of important documents.
Submission of medical bills
  • Real-time country-specific security alerts and news
  • GPS live tracking of your location

Detailed information about the security app and its features can be found on MY-SAFETY-APP 2.

How do I install the app?

Installation for Android devices

Go to the Google Play Store on your mobile device and search for 'my safety app 2' with the keyword search or use this link: MY-SAFETY-APP 2 at Google Play Store.
Click on "Install".
Allow the app to access the above features and accept the terms of use.
Enter your registration code and personal information. You will receive the registration code in the confirmation e-mail after taking out insurance.

Google Play Store

Installation for iOS devices

Call up this page with your mobile device: MY-SAFETY-APP 2 at iTunes Store.
Click on "Download.
Accept the terms of use.
Enter your registration code and personal information. You will receive the registration code in the confirmation e-mail after taking out insurance.

Apple Store
Do you require advice?
If you have any questions, please feel free to contact us:

Phone: +49 (0) 2247 9194 -977

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