Information for au pairs

What you need to know when going abroad as an au pair.

Compulsory insurance

You should never travel abroad without au pair insurance. In some countries, such as in Germany, the host family is responsible to purchase and pay for insurance. In other countries, however, you will be required to purchase insurance yourself. Should your friends or your au pair agency recommend a certain insurance policy, please make sure to check whether this policy will actually meet your individual needs and requirements. Feel free to contact us if you have any questions. We will be happy to provide you with independent and objective advice.

Au pair insurance in Australia

Prior to your au pair placement

Many embassies require an insurance certificate as a prerequisite for granting visa. So make sure to purchase insurance in time. Should the stay abroad be postponed to a later date, you can always adjust the insurance period respectively. In this case, all you need to do is send us an email prior to the planned day of departure. Where you notify us after the originally planned day of departure, you need to provide us with proof (passport copy or ticket).

During your au pair placement

Should you need medical treatment during your stay abroad, we will be happy to assist you. You can call us and we will explain what you need to know when visiting a doctor abroad. You will also find all the details in our section What to do in the event of a claim. PROTRIP-WORLD is valid in the area of validity of your choice (Europe, worldwide without USA and Canada, worldwide incl. USA and Canada). In addition, accidents and emergency treatments are also covered worldwide and in your home country during holidays with a duration of up to 6 weeks.

After your au pair placement

You should always keep your insurance certificate since the authorities in a number of home countries require proof of insurance for the time spent abroad.
Do you require advice?
If you have any questions, please feel free to contact us:

Phone: +49 (0) 2247 9194 -977

Customer Service
Mon-Fri: 8 am to 8 pm
Sat: 9 am to 12 pm

Specialist Department
Mon-Fri: 8 am to 6 pm

PCI Siegel