What to do in the event of damages as a result of an accident?

An accident is a sudden, unexpected, involuntary and external event taking place at a certain time and place and causing damage to a person's health.

Medical treatments that become necessary as a result of an accident are covered by health insurance.

Permanent impairment or death as a result of an accident is covered by accident insurance. Accident insurance also provides financial assistance in case of plastic surgery, rescue costs or long-term hospital stays as a result of an accident.

Please notify us immediately in case of an accident.

Notification of damages as a result of an accident is handled by:

Dr. Walter GmbH
Abteilung Leistung (Claims Department)
Eisenerzstr. 34
53819 Neunkirchen-Seelscheid

Email: claims@dr-walter.com

T +49 (0) 22 47 91 94-31
F +49 (0) 22 47 91 94-20

Click here for the right claim forms.

Do you require advice?
If you have any questions, please feel free to contact us:

Phone: +49 (0)2247 9194-977

Customer Service
Mo - Fr: 8 am to 8 pm
Sa: 9 am to 12 pm

Specialist Department
Mo - Fr: 8 am to 6 pm